Cancellation and Refund

Cancellation and Refund

At Native Home Needs Products
we do our best to ensure that you are completely satisfied with our products. And we are happy to issue a full refund based on the conditions listed below.

We do our best to ensure that the products you order are delivered according to your specifications. However, should you receive an incomplete order, damaged or incorrect product(s), please notify Native Home Needs  Products Customer Support(info@shop7.co.in) immediately or within 7 working days of receiving the products, to ensure prompt resolution. Please note that Native Home Needs Products will not accept liability for such delivery issues if you fail to notify us within 7 working days of receipt.

HOW TO REQUEST A REFUND:-

To request a refund, simply contact us on our Email(info@shop7.co.in) with your order details, including the reason why you’re requesting a refund.

FULL REFUND POSSIBLE IF:-

you received a defective item; the ordered item(s) is lost or damaged during transit; the ordered item(s) is past its expiry date. Please Note: Mode of refund may vary depending on circumstances.

If the mode of refund is by Credit/Debit Card or Net Banking, please allow 7 to 10 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that.